Frequently asked questions
We use MyCommerce Share-It (https://www.mycommerce.com/) as our primary payment method, a Reliable, Secure, and Scalable payment solution company. When you buy Cinch streaming audio recorder, you send the payment through Shareit Inc. not directly to us.
Not happy with our Cinch streaming audio recorder?
Don’t worry; we offer a no questions asked 100% money-back guarantee if raised within 30 days.
Since you paid it via Shareit inc., please contact Mycommerce shareit to issue a refund. You will find the contact info from the order confirmation mail.
Ensure that you put in a valid email address as the Cinch streaming audio recorder keycode will be sent to your mailbox within minutes once you done with the payment. Also, check your spam mailbox if you didn’t receive it after 10 mins you have paid it.
Yes, of course, once you purchase the Cinch streaming audio recorder (Windows version) (one-time payment), you will have complete access to all our updates lifetime for free!
Please contact our support and provide your order no. You will get a free keycode by email for your second computer.