Cinch Solutions

Refund Policy

We want you to be satisfied with your purchase. If something is not right, we want to help resolve it quickly.

30-day money-back guarantee with fast support follow-up

130-Day Money-Back Guarantee

All Cinch Solutions products come with a 30-day money-back guarantee. If you are not satisfied, contact us within 30 days of purchase to request a refund review.

Support first, refund second when helpful. We are happy to troubleshoot activation, download, or product issues before processing a request.

2How to Request a Refund

1
Contact Support
2
Share Order Details
3
Receive Review Outcome

Use our Support page to submit your request with your order information.

3Refund Processing Time

Payment Method Typical Processing Time
PayPal 3 to 5 business days
Credit or Debit Card 5 to 10 business days

Refunds are returned to the original payment method whenever possible.

4After a Refund

  • Your license key may be deactivated
  • You may stop receiving software updates tied to that purchase
  • Any continued use may fall back to trial limitations where applicable

5Exceptions

While the policy is designed to be fair, please note the following:

  • Refunds should be requested within 30 days of purchase
  • Abuse of the refund policy may affect future refund eligibility
  • Promotional or custom-priced purchases may have different terms if clearly stated at checkout

Questions About Refunds?

Our support team can help with refund-related questions, activation issues, or order lookups.