Privacy Policy
At Cinch Solutions, we value your privacy and are committed to protecting it. We only collect personal information for specific, clearly defined purposes.
1Data We Collect
License & Contact Information
Email address, license key, and purchase date.
Technical Data
Operating system version, software version, and machine ID for license validation.
Anonymous Usage Statistics
Feature usage patterns and error reports that do not include personal files.
2What We Do Not Collect
- Your audio recordings
- Personal files or documents
- Browsing history
- Personally identifiable information beyond license details
Your privacy is protected. We only collect what is necessary for license management and software improvement.
3Data Storage & Security
How We Store Your Data
- Encrypted database storage
- Access restricted to authorized personnel only
- Regular security reviews
Data Retention
- License data retained for the duration of the license plus required accounting periods
- Usage statistics anonymized and aggregated where possible
- Support communications retained for service follow-up and troubleshooting history
4Your Rights
- Access your personal data
- Correct inaccurate data
- Request data deletion where legally available
- Export your data in a machine-readable format when appropriate
Contact support if you want to exercise your privacy rights.
5Updates to This Policy
We may update this policy periodically. Material changes should be communicated through email or a prominent notice on the website.
Last Updated: June 10, 2026
Privacy Questions?
If you have questions about our privacy practices, please contact us through the support center.
Contact Support